The Weir Group PLC

Returning Candidate?

2018-17452

2018-17452

Title 
Senior Infrastructure Administrator
Posted Date 
1/18/2018
Job Location 
US-WI-Madison
Shift Schedule 
Day
Manages Others 
No
Close Date 
..

More information about this job

Company Profiles

Weir has been in business since 1871 and our sustainability and success has been built on attracting, retaining, and developing exceptional people.

 

As a global company, employing around 15,000 people in over 70 countries, we reflect the diversity of our customers in the diversity of our people and ensure everyone is given the opportunity to flourish regardless of their gender, race, beliefs or background.

 

Weir is an inclusive and innovative organisation where you can be your authentic self. We continually develop our talent and diversity of thought to keep our business relevant, innovative and successful for the future.

 

Enabling our people to unleash their full potential is central to ‘We are Weir’, our vision, mission, and strategic priorities. We aim to be the most admired engineering business in our markets and we'll achieve that ambition by being the employer of choice in our markets.

 

We offer a wide range of career opportunities across a variety of technical and business roles in engineering, manufacturing and service locations worldwide.

 

Business Need / Purpose of Role

Under the direction of the IT Manager, the Senior Infrastructure Administrator is responsible for managing Weir Minerals North America (WMNA) virtual technology infrastructure and providing local and remote network support required to maintain high availability of IT services to WMNA in accordance with company policies and procedures.

 

 

 

Objectives & Measurement - Key Responsibilities

 

  • Manage and assist in implementation and improvement of WMNA’s VMWare Server and VMWare Virtual Desktop environment and ITIL based Change Management processes, including Virtual Desktops with advanced GPU capability
  • Assist in developing WMNA’s virtual technology infrastructure
  • Assist in upgrading the Company technology infrastructure to the latest technology using Microsoft, VMWare, and VMWare View/Horizon
  • Analyze hardware and software problems and make recommendations on how these can be addressed.
  • Implement and evaluate proposed infrastructure solutions in a test environment, make any required systems adjustments, train staff and users, and implement the approved solution into production
  • Provide support for all Company servers
  • Implement network security measures to ensure integrity of IT systems both internally and externally
  • Provide support for basic telecommunications configuration and system functions
  • Professionally represent the Company as an IT technical contact/expert when dealing with suppliers
  • Ensure compliance with all Divisional and Group IT policies
  • Ensure that help desk calls are resolved in a timely manner
  • Promote and maintain a flexible, cooperative, team oriented, customer focused attitude within and between departments
  • Complete special projects as assigned
  • Comply with all Information Technology Department and Company policies, procedures, and programs
  • Maintain technical competency and remain current in technology and changes in industry
  • Ensure compliance with all safety and work rules and regulations. Maintain departmental housekeeping standards
  • Participate on cross-functional teams to ensure the continuous, ongoing improvement of processes, methods, productivity and quality, while reducing costs
  • Responsible for Safety, Health, and Environmental management and policy commitments as prescribed for this role in Weir's Duty of Care.

Nothing in this position description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Job Knowledge / Education and Qualifications

 

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

EDUCATION and/or EXPERIENCE

Bachelor’s degree from four-year College or University; and/or minimum of five years related experience and/or training; or equivalent combination of education and experience.

 

Working Knowledge of Windows Server and software systems, Active Directory, server and data center hardware, Cloud/Azure computing, Citrix, Cisco switching and routing, VMware support, VOIP telephony, WAN optimization, IDS/IPS, will be considered and evaluated.

 

LANGUAGE SKILLS

Ability to read, analyze, and interpret technical procedures. Ability to document issues, write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

 

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

 

CERTIFICATES, LICENSES, REGISTRATIONS

Industry standard Level 2 or 3 certifications provided by Vendors such as VMware, Citrix, Microsoft, Cisco, etc. are preferred, and help to establish general competency.

OTHER KNOWLEDGE, SKILLS and ABILITIES

Knowledge of Linux and Windows systems, networking equipment (Cisco), backup systems (Commvault), server hardware and software. Understanding of SAN required. Strong skills in the use of peripheral equipment, network operating systems, network devices (switches, hubs, NIC’s, VPN devices, firewalls), telecommunications equipment, and storage area networks. Strong analytical problem-solving, organization, communication, motivation, human relations, record keeping, and follow-through skills.    Ability to project and maintain professionalism with a diversity of people inside and outside of the company.  Service oriented, but assertive/persuasive.  Ability to promote and maintain positive relationships.  Ability to work under pressure and in stressful situations and maintain attention to detail.

 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to talk or hear and use hands to finger, handle, or feel.  The employee is occasionally required to stand, and reach with hands and arms.

 

The employee is occasionally required to lift up to 25-50 pounds. Specific vision abilities required by this job include close and color vision.

 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Work is performed in inside environmental conditions. Moderate noise.

 

Core Competencies

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

 

Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

 

Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

 

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.

 

Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.

 

Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.

 

Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.