The Weir Group PLC

Returning Candidate?

2018-17566

2018-17566

Title 
Receptionist
Posted Date 
1/26/2018
Job Location 
US-TX-Fort Worth
Shift Schedule 
Day
Manages Others 
No
Close Date 
..

More information about this job

Company Profiles

Weir has been in business since 1871 and our sustainability and success has been built on attracting, retaining, and developing exceptional people.

 

As a global company, employing around 15,000 people in over 70 countries, we reflect the diversity of our customers in the diversity of our people and ensure everyone is given the opportunity to flourish regardless of their gender, race, beliefs or background.

 

Weir is an inclusive and innovative organisation where you can be your authentic self. We continually develop our talent and diversity of thought to keep our business relevant, innovative and successful for the future.

 

Enabling our people to unleash their full potential is central to ‘We are Weir’, our vision, mission, and strategic priorities. We aim to be the most admired engineering business in our markets and we'll achieve that ambition by being the employer of choice in our markets.

 

We offer a wide range of career opportunities across a variety of technical and business roles in engineering, manufacturing and service locations worldwide.

 

Business Need / Purpose of Role

Operates PBX or multiline telephone system to answer incoming calls and directs callers to appropriate personnel.

Objectives & Measurement - Key Responsibilities

Including but not limited to:

  • Operates multiline telephone system to answer incoming calls and directs callers to appropriate personnel
  • Retrieves messages from voicemail and forwards to appropriate personnel
  • Answers incoming calls, determines purpose of callers and forwards to appropriate personnel or department
  • Takes and delivers messages or transfers calls to voicemail when appropriate personnel are unavailable
  • Provides addresses, directions, and location information when requested
  • Welcomes scheduled on-site visitors, has them sign in to visitor system, and announces to appropriate personnel. Provide safety gear as required
  • Assists guardhouse with visitor and delivery admission to campus when needed
  • Receives, sorts, processes, and distributes mail
  • Prepares outgoing mail
  • Receive incoming fax and distribute accordingly.  Send fax as requested by employees.
  • Orders, stocks and distributes office supplies.
  • Arrange for office equipment repair and maintenance
  • Assist with coordinating pickups and deliveries on campus
  • Log packages delivered by Parcel delivery and coordinate distribution
  • Create outgoing shipment labels and pickups as needed
  • Upload requested notifications weekly to Cool Signs system
  • Schedule training rooms as requested
  • Other duties as assigned

Job Knowledge / Education and Qualifications

Education/Experience:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

 

Language:

Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

 

Mathematical Skills:

Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability o perform these operations using units of American currency and weight measurement, volume and distance.

 

Reasoning Ability:

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

 

Computer Skills:

The incumbent should have knowledge of the following software: Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft Adobe

 

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle or feel; reach with hands and arms; to talk and hear. The employee must frequently talk, stand, walk and hear. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds.

 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Personal Protective Equipment must be worn in certain areas of the facility. While performing the duties of this Job, the employee is regularly exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.

Core Competencies

Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.

 

Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

 

Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.

 

Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

 

Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

 

Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.