The Weir Group PLC

  • 2018-17622

    Posted Date 2 weeks ago(6/5/2018 10:36 PM)
    Service Center Training Manager
    Job Location
    Shift Schedule
    Manages Others
  • Company Profiles

    Weir has been in business since 1871 and our sustainability and success has been built on attracting, retaining, and developing exceptional people.


    As a global company, employing around 15,000 people in over 70 countries, we reflect the diversity of our customers in the diversity of our people and ensure everyone is given the opportunity to flourish regardless of their gender, race, beliefs or background.


    Weir is an inclusive and innovative organisation where you can be your authentic self. We continually develop our talent and diversity of thought to keep our business relevant, innovative and successful for the future.


    Enabling our people to unleash their full potential is central to ‘We are Weir’, our vision, mission, and strategic priorities. We aim to be the most admired engineering business in our markets and we'll achieve that ambition by being the employer of choice in our markets.


    We offer a wide range of career opportunities across a variety of technical and business roles in engineering, manufacturing and service locations worldwide.


    Business Need / Purpose of Role

    Manages the development and implementation of training programs for Weir SPM’s service centers, both domestic and international.

    Objectives & Measurement - Key Responsibilities

    Including but not limited to:

    • Develop standards and procedures for operations of the Iron Man program for our Service Centers
    • Implement and oversee the start up of the Training program for all WSPM Service Centers in Odessa and Pleasanton
    • Oversee the data entry of part-specific specification into the software program
    • Participate in the development of the Capital Expenditure justification
    • Conduct training sessions for lead trainers on software and SOPs
    • Conduct auditing of training and procedures for each location
    • Facilitate weekly update meeting on Tough Books and standardize training program for the execution team
    • Oversee the on going training of employees locally
    • Audit and maintain that the standards and procedures established for this program are followed and executed in each of the centers
    • Manage first line response to any field problem for internal and external customers

    Job Knowledge / Education and Qualifications


    Bachelor's degree from four-year college or university; or five years combined experience with Iron Man system and experience training others in a group setting; or equivalent combination of education and experience.



    Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.


    Mathematical Skills:

    Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.


    Reasoning Ability:

    Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.


    Computer Skills:

    The incumbent should have knowledge of the following software: database software; Order processing systems; proficient capabilities in Excel, MS Word, and PowerPoint or other similar software.


    Physical Requirements:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds.


    Work Environment:

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate.  Personal Protective Equipment must be worn in certain areas of the facility.

    Core Competencies

    Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.


    Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.


    Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.


    Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.


    Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.


    Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.


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