The Weir Group PLC

Returning Candidate?

2018-17928

2018-17928

Title 
Application Engineer - Municipal
Posted Date 
3/1/2018
Job Location 
US-UT-Salt Lake City
Shift Schedule 
Day
Manages Others 
No
Close Date 
..

More information about this job

Company Profiles

Weir has been in business since 1871 and our sustainability and success has been built on attracting, retaining, and developing exceptional people.

 

As a global company, employing around 15,000 people in over 70 countries, we reflect the diversity of our customers in the diversity of our people and ensure everyone is given the opportunity to flourish regardless of their gender, race, beliefs or background.

 

Weir is an inclusive and innovative organisation where you can be your authentic self. We continually develop our talent and diversity of thought to keep our business relevant, innovative and successful for the future.

 

Enabling our people to unleash their full potential is central to ‘We are Weir’, our vision, mission, and strategic priorities. We aim to be the most admired engineering business in our markets and we'll achieve that ambition by being the employer of choice in our markets.

 

We offer a wide range of career opportunities across a variety of technical and business roles in engineering, manufacturing and service locations worldwide.

 

Business Need / Purpose of Role

The purpose of the role of the Application Engineer - Municipal is to be the focal contact between the factory and the customer, interpreting the customer’s needs by providing technical support, generating detailed technical and commercial proposals, and processing complete and accurate orders.

Objectives & Measurement - Key Responsibilities

Objectives:

  • Prepare detailed and accurate quotations for customers by reviewing customer Requests For Quotes (RFQ’s), specifications, data sheets, and reviewing the pump application.
  • Provide technical support to representatives / distributors, end-users, and consulting engineers via email and phone conversations in a professional manner.
  • Process pump orders by providing complete and accurate order details to the Order Entry and Project Management team via Salesforce order processing.
  • Handle call-in inquiries for pump product lines.
  • Assist distributors and representatives with day to day support requests.

 Measurements:

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • Be able to handle multiple project quotation requests with almost zero errors.
  • Achievement of Personal Business Objectives.

 

Job Knowledge / Education and Qualifications

Education and/or Experience: 

  • Bachelor’s degree in Mechanical Engineering is preferred
  • 2 or more year experience in sales/engineering with pumps, rotating equipment, or in the manufacturing industry required. Prior experience in municipal wastewater industry a plus.
  • Excellent technical writing skills required
  • Must be self motivated and customer oriented
  • Ability to multi-task and make accurate decisions based on the information available
  • Must have excellent problem solving and negotiation skills
  • Ability to read drawings and understand technical specifications

 

Language Skills:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals. Ability to read blueprints and understand contracts.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

 

Mathematical:

Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations.  Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.

 

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

 

Computer Skills:

AS 400, Microsoft Office, Intelliquip Quotation Software, Salesforce

 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel; talk or hear.  The employee is occasionally required to stand; walk; reach with hands and arms. The employee is occasionally required to lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, and depth perception.

 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level for the work environment is usually quiet.  OSHA 10 Hour Certification or other Safety Certification is a plus.

Core Competencies

Problem Solving- Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

 

Innovation- Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.

 

Motivation- Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.

 

Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

 

Professionalism- Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.

 

Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.