The Weir Group PLC

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Service Coordinator
Posted Date 
Job Location 
US-OK-El Reno
Shift Schedule 
Manages Others 
Close Date 

More information about this job

Company Profiles

Weir has been in business since 1871 and our sustainability and success has been built on attracting, retaining, and developing exceptional people.


As a global company, employing around 15,000 people in over 70 countries, we reflect the diversity of our customers in the diversity of our people and ensure everyone is given the opportunity to flourish regardless of their gender, race, beliefs or background.


Weir is an inclusive and innovative organisation where you can be your authentic self. We continually develop our talent and diversity of thought to keep our business relevant, innovative and successful for the future.


Enabling our people to unleash their full potential is central to ‘We are Weir’, our vision, mission, and strategic priorities. We aim to be the most admired engineering business in our markets and we'll achieve that ambition by being the employer of choice in our markets.


We offer a wide range of career opportunities across a variety of technical and business roles in engineering, manufacturing and service locations worldwide.


Business Need / Purpose of Role

Schedules and coordinates flow of work within or between departments of Pump Repairs and Iron Refurb to expedite production. 

Objectives & Measurement - Key Responsibilities

Including but not limited to: 

  • Reviews and maintains master spreadsheet and work orders
  • Establishes priorities for specific customer orders 
  • Revises schedule according to work order specifications, established priorities, and availability or capability of workers, parts, material, and equipment
  • Distributes work orders to departments, denoting number, type, and proposed completion date of units to be completed
  • Confers with department supervisors to determine progress of work and to provide information on changes in processing methods received from methods or engineering departments
  • Compiles reports concerning progress of work and downtime due to failures of equipment to apprise production planning personnel of production delays
  • Expedites production of repairs and establishes delivery dates to customers


Job Knowledge / Education and Qualifications

Education and/or Experience:                                               

High School diploma or GED with a minimum six months’ related experience and/or training; or equivalent combination of education and experience.


Language Skills:                                             

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.


Mathematical Skills:                                                   

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.


Reasoning Ability:                                                      

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.


Computer Skills:                                            

To perform this job successfully, an individual should have knowledge of inventory software; spreadsheet software and word processing software.


Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close, distance, and color vision, peripheral vision, depth perception and ability to adjust focus.


Work Environment: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Personal Protective Equipment must be worn in certain areas of the facility.




Core Competencies

Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.


Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.


Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.


Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.


Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.


Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.