The Weir Group PLC

  • 2018-18139

    Posted Date 2 months ago(4/5/2018 10:16 PM)
    Field Service Technician
    Job Location
    US-TX-Fort Worth
    Shift Schedule
    Manages Others
  • Company Profiles

    Weir has been in business since 1871 and our sustainability and success has been built on attracting, retaining, and developing exceptional people.


    As a global company, employing around 15,000 people in over 70 countries, we reflect the diversity of our customers in the diversity of our people and ensure everyone is given the opportunity to flourish regardless of their gender, race, beliefs or background.


    Weir is an inclusive and innovative organisation where you can be your authentic self. We continually develop our talent and diversity of thought to keep our business relevant, innovative and successful for the future.


    Enabling our people to unleash their full potential is central to ‘We are Weir’, our vision, mission, and strategic priorities. We aim to be the most admired engineering business in our markets and we'll achieve that ambition by being the employer of choice in our markets.


    We offer a wide range of career opportunities across a variety of technical and business roles in engineering, manufacturing and service locations worldwide.


    Business Need / Purpose of Role

    Field Service Technician will be responsible for Weir SPM Field Equipment when on site; this includes field installation and removal of equipment; moving site, testing, monitoring, maintenance supervision, field data collection. In addition, strong communication skills are required; these include, field reports, service reports, issue reports, equipment performance reports, run data, stock records, liaison with customers, e-mail communication. These duties also encompass consumable stock control, parts identification, ordering consumables and returning used items to Fort Worth. The position is located through Texas and other US states.

    Objectives & Measurement - Key Responsibilities

    Including but not limited to:

    • Install, Test, Commission, Inspect and Monitor Weir SPM Pumps and Flow Line Equipment
    • Condition monitoring using SCADA / PCM system
    • Troubleshoot and repair these products as required to the component level, and provide support to engineering staff and management as needed
    • Monitor to be carried out to specific desired level, with emphasis on consistency, detail and accuracy
    • Perform the above job requirements as needed at customer sites
    • Willingness to travel up to 40 - 50%
    • Strong writing / reporting skills required
    • Good verbal communicational skills desirable
    • Competent in Microsoft Excel, Word would be advantageous
    • Ability to learn new skills, assume new responsibilities and to work cooperatively in team environment

    Background check results satisfactory to Weir SPM with a negative drug test result(s)

    Job Knowledge / Education and Qualifications


    Minimum, One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Military Services qualification acceptable.



    Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.


    Mathematical Skills:

    Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.


    Reasoning Ability:

    Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.


    Computer Skills:

    The incumbent should have knowledge of the following software: Microsoft Office, Excel Spreadsheet, and Word Processing.


    Certificates, Licenses, Registrations, Special Skills:


    Physical Requirements:

    The employee must occasionally lift and/or move up to 50 pounds.


    Work Environment:

    Noise exposure is high, weather conditions can be extreme, health and safety considerations are high. (Examples: Large Diesel Engine driven Electrical Generator Units; large earth-moving equipment; Land Drilling Rigs).


    H&S: Must be able to understand and assess risk, taking the appropriate actions and / or precautions. In certain areas of the facility personal protective equipment (PPE) may be required, including safety glasses, hard hats, steel-toed shoes, ear plugs and any other precautionary PPE that are deemed required.

    Core Competencies

    Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.


    Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.


    Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.


    Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.


    Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.


    Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.


    Mechanical - Sound core understanding of mechanical equipment, backed up with hands on experience.

    Analytical – Collect research data; following instruction to collect and process this data and where required use intuition and experience to ensure desired end results.

    Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

    Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

    Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.

    Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.

    Safety - Understand the concept of ‘Risk’ Using experience, intuition and learned skills to identify work environment risks and in so doing, understand their dangers and apply acceptable measures so as to reduce these to an acceptable level that is within regulatory laws or company standards.


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