The Weir Group PLC

  • 2018-18944

    Posted Date 2 weeks ago(7/9/2018 5:07 PM)
    Title
    Inside Sales
    Job Location
    US-TX-Corpus Christi
    Manages Others
    No
    Close Date
    7/30/2018
  • Company Profiles

    Weir has been in business since 1871 and our sustainability and success has been built on attracting, retaining, and developing exceptional people.

     

    As a global company, employing around 15,000 people in over 70 countries, we reflect the diversity of our customers in the diversity of our people and ensure everyone is given the opportunity to flourish regardless of their gender, race, beliefs or background.

     

    Weir is an inclusive and innovative organisation where you can be your authentic self. We continually develop our talent and diversity of thought to keep our business relevant, innovative and successful for the future.

     

    Enabling our people to unleash their full potential is central to ‘We are Weir’, our vision, mission, and strategic priorities. We aim to be the most admired engineering business in our markets and we'll achieve that ambition by being the employer of choice in our markets.

     

    We offer a wide range of career opportunities across a variety of technical and business roles in engineering, manufacturing and service locations worldwide.

     

    Business Need / Purpose of Role

    The position of Inside Sales purpose is to analyze customer product needs and obtain orders for wellhead equipment and systems, in addition to coordinating successful product releases within established standards and priorities.

    Objectives & Measurement - Key Responsibilities

    Including but not limited to:

    • Promptly enter sales orders in Sytline, MFG or other compatible software
    • Preforms same day source planning on hook up and/or additional customer requirements
    • Ensures accuracy of open sales orders (commercial and technical), published customer discounts or net pricing and that orders do not contain obsolete or invalid part numbers and customer requirements
    • Prepares daily reports and monitors dates in accordance to actual customer requirements using the most recent information available
    • Establishes strategic relationships with new and existing customer. Provides reports on sale activity, sales forecasts and other quantifiable sales objective measurements to management
    • Seeks and identifies substitutions for quoted equipment that is not on hand/inventory. Utilizes excess or slow moving inventory within standard operating procedures
    • Effectively manages and utilizes customer property within customer requirements
    • Communicates changes and/or cancellations to customer requirements and delivery issues to supply chain and Supervisor
    • Maintains rig board to allow visibility of current customer requirements by active rig, equipment type, state preparedness and expected ship date
    • Proactively pursue compensation for expediting charges incurred through sales prior to manufacturing or shipping
    • Participate in regularly scheduled meetings
    • Ensure and secure adequate and proper back-up parts and equipment on service jobs and communicate accurate information to the Service Department
    • Provide input and assistance to other functional areas in order to improve processes and customer satisfaction levels 
    • Performs other duties as assigned

    Job Knowledge / Education and Qualifications

    Education/Experience:

    High school diploma or general education degree (GED); or two to four years related experience and/or training; or equivalent combination of education and experience.

     

    Language:

    Ability to read, analyze and interpret general business communication, technical procedures, and company policies. Ability to write and business correspondence. Ability to effectively information and respond to questions from groups of managers, clients, customers, and the general public.

     

    Mathematical Skills:

    Ability to calculate figures and amounts such as discounts, interest, proportions, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

     

    Reasoning Ability:

    Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

     

    Computer Skills:

    Microsoft Office Suites, Lotus Notes, Syteline ERP system.

     

    Other Qualifications:

    Product Knowledge- Has good knowledge of wellhead products and their application in the industry.

     

    Physical Demands:

    While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

     

    Work Environment:

    While performing the duties of this job, the employee will work outside for short periods of time and is frequently exposed to moving mechanical parts. The noise level in the work environment can be significant, as expected in a heavy industry manufacturing facility. Personal protective equipment is required in certain areas of the facility.  While performing duties this job may be exposed to extreme hot or cold temperatures.

    Core Competencies

    Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.

     

    Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

     

    Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.

     

    Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

     

    Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.

     

    Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

     

    Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

     

    Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.

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