The Weir Group PLC

  • 2018-19007

    Posted Date 4 weeks ago(7/18/2018 1:12 PM)
    Title
    Field Sales & Service Representative
    Job Location
    US-PA-Sayre
    Shift Schedule
    NS / Exempt
    Manages Others
    No
  • Company Profiles

    Weir has been in business since 1871 and our sustainability and success has been built on attracting, retaining, and developing exceptional people.

     

    As a global company, employing around 15,000 people in over 70 countries, we reflect the diversity of our customers in the diversity of our people and ensure everyone is given the opportunity to flourish regardless of their gender, race, beliefs or background.

     

    Weir is an inclusive and innovative organisation where you can be your authentic self. We continually develop our talent and diversity of thought to keep our business relevant, innovative and successful for the future.

     

    Enabling our people to unleash their full potential is central to ‘We are Weir’, our vision, mission, and strategic priorities. We aim to be the most admired engineering business in our markets and we'll achieve that ambition by being the employer of choice in our markets.

     

    We offer a wide range of career opportunities across a variety of technical and business roles in engineering, manufacturing and service locations worldwide.

     

    Business Need / Purpose of Role

    The Field Sales and Service Representative provides support to business development by establishing and building customer relations.

    Objectives & Measurement - Key Responsibilities

    Including but not limited to:

    • Builds customer relations with new and existing customers
    • Works to grow the assigned districts monthly revenue by obtaining new customers
    • Works with the cooperate salesmen on what customers to target
    • Requests quotes for RNT & sale equipment
    • Obtains field ticket signatures
    • Attends spud meetings
    • Performs other duties as assigned

    Job Knowledge / Education and Qualifications

    Education/Experience:

    High school diploma or general education degree (GED); and four (4) years to five (5) years wellhead experience and/or training; or equivalent combination of education and experience.

     

    Language:

    Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

     

    Mathematical Skills:

    Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

     

    Reasoning Ability:

    Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

     

    Physical Demands:

    While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and talk or hear. The employee must occasionally lift and/or move 50 pounds or more. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

     

    Work Environment:

    While performing the duties of this job, the employee will work outside for short periods of time and is frequently exposed to moving mechanical parts. The noise level in the work environment can be significant, as expected in a heavy industry manufacturing facility. Personal protective equipment is required in certain areas of the facility.  While performing duties this job may be exposed to extreme hot or cold temperatures.

    Core Competencies

    To perform the job successfully, an individual should demonstrate the following competencies:

     

    Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

     

    Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.

     

    Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.

     

    Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

     

    Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.

     

    Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

     

    Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

     

    Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.

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