Weir has been in business since 1871 and our sustainability and success has been built on attracting, retaining, and developing exceptional people.
As a global company, employing around 15,000 people in over 70 countries, we reflect the diversity of our customers in the diversity of our people and ensure everyone is given the opportunity to flourish regardless of their gender, race, beliefs or background.
Weir is an inclusive and innovative organisation where you can be your authentic self. We continually develop our talent and diversity of thought to keep our business relevant, innovative and successful for the future.
Enabling our people to unleash their full potential is central to ‘We are Weir’, our vision, mission, and strategic priorities. We aim to be the most admired engineering business in our markets and we'll achieve that ambition by being the employer of choice in our markets.
We offer a wide range of career opportunities across a variety of technical and business roles in engineering, manufacturing and service locations worldwide.
Reporting to the Applications Engineering Supervisor, the Applications Engineer (AE) is responsible for providing the Regional Sales Directors (RSDs), Area Sales Managers (ASMs), Product Managers (PMs) and Sales Representatives (SRs) with technical application support and sales proposal preparation assistance in accordance with company policies and procedures.
The AE is responsible for reviewing a customer’s technical specifications to both determine the best solution that Weir can offer while meeting all requirements and identify those items that deviate from Weir’s offering. The AE is also responsible for working with vendors regarding buyout items that also need to meet the customer supplied specifications. The AE has the Ability to create or review client flow sheets in Aggflow and comment or offer alternative solutions upon review.
With assistance from the Finance group, as necessary, review commercial terms and conditions submitted in the Request for Quote (RFQ) packages and identify items that deviate from Weir’s standard offering.
After review of technical specifications, it will be the AE’s responsibility to use the information available in the RFQ (request for quote) package to make the proper equipment selection.
Ensure proper selection, use and application of comminution equipment
Once the specifications have been reviewed and the appropriate equipment has been selected, the AE will be responsible for preparing and submitting the formal quotations in a timely manner. Quote preparation will include working with the product managers, sub-vendors, and outside sales personnel to determine the appropriate pricing and terms required.
Once an order is received, the AE is responsible to enter the order into the ERP system in an expeditious manner. Order entry needs to be done accurately and thoroughly such that any other department who sees the order will be able to see all pertinent details. The AE will also be responsible to work directly with other departments to resolve any unforeseen issues that come up.
The AE will also be expected to provide technical support to customers and internal sales personnel, as necessary, to help troubleshoot problems that customers may experience. The AE will be required to work with the RSDs, ASMs, SRs other Applications Engineers in prioritizing and assisting with technical applications and preparation of sales proposals for Weir products. In some cases, customer site visits may be required. Some overnight travel should be expected.
Assists in training and motivating new Sales Engineering personnel.
Participate on cross-functional teams to ensure the continuous, ongoing improvement of processes, methods, productivity and quality, while reducing costs.
Review and troubleshoot complex system applications.
Complete and maintain all required paperwork, records and documents.
Complete special projects as assigned.
Comply with all Product Marketing Department and Company policies, procedures and programs.
Promote and maintain a flexible, cooperative, team-oriented and customer-focused attitude within and between departments.
Keep the Applications Engineering Supervisor and the Sales Engineering Manager aware of any pertinent issues or concerns.
Nothing in this position description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Maintain technical competency and remain current in technology.
Responsible for Environmental Health and Safety management and policy commitments as prescribed for this role in Weir's Duty of Care.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor’s degree from four-year college or university; or five years related experience and/or training; or equivalent combination of education and experience. Masters degree is a plus. Minimum of five years progressive supervisory/management experience required.
Ability to read, analyze, and interpret technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write and communicate effectively with team members and vendors. Ability to effectively present information to top management, public groups, and/or boards of directors.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
CERTIFICATES, LICENSES, REGISTRATIONS
Requires a valid driver’s license.
OTHER KNOWLEDGE, SKILLS and ABILITIES
Excellent knowledge and practitioner of Lean principles. Strong analytical skills. Computer literate. Good general accounting knowledge and ability to apply to practical situations. Comprehensive organization, oral and written communication, motivation, human relations, records keeping, problem-solving and follow-through skills. Effective presentation skills. Ability to promote and maintain positive relationships. Good work ethic - proactive. Hands-on approach – personal involvement. Work effectively as a team member, but also capable of leading. Confidence in own abilities and capable of acting decisively. Ability to project and maintain professionalism with a diversity of people inside and outside the Company. Must command respect. Willingness to accept responsibility and accountability. Willingness and ability to travel as necessary. Ability to work under pressure and in stressful situations and maintain attention to detail. Must have a passion for the business and the “will” to succeed.
MACHINES, TOOLS, EQUIPMENT, AND WORK AIDS
Basic computer knowledge and abilities (i.e. Microsoft Office & Lotus Notes). Meters, scopes, and various measuring equipment used by shop employees.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, sit, reach with hands and arms, and talk or hear. The employee is occasionally required to climb or balance, stoop, kneel, crouch..
The employee is frequently required to lift up to ten pounds, and occasionally required to lift up to fifty pounds. Specific vision abilities required by this job include close, distance, color, peripheral vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee frequently works near moving mechanical parts, and occasionally in high, precarious places and darkness or poor lighting. Occasional exposure to wet or humid conditions, fumes or airborne particles, outdoor weather conditions, extreme heat, sudden temperature changes, and vibration. Loud noise.
Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.
Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
Business Acumen - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals; knows the competition; is aware of how strategies and tactics work in the marketplace.
Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.