The Weir Group PLC

  • 2018-19179

    Posted Date 2 months ago(2 months ago)
    Service Center Supervisor
    Job Location
    Shift Schedule
    Manages Others
  • Company Profiles

    Weir has been in business since 1871 and our sustainability and success has been built on attracting, retaining, and developing exceptional people.


    As a global company, employing around 15,000 people in over 70 countries, we reflect the diversity of our customers in the diversity of our people and ensure everyone is given the opportunity to flourish regardless of their gender, race, beliefs or background.


    Weir is an inclusive and innovative organisation where you can be your authentic self. We continually develop our talent and diversity of thought to keep our business relevant, innovative and successful for the future.


    Enabling our people to unleash their full potential is central to ‘We are Weir’, our vision, mission, and strategic priorities. We aim to be the most admired engineering business in our markets and we'll achieve that ambition by being the employer of choice in our markets.


    We offer a wide range of career opportunities across a variety of technical and business roles in engineering, manufacturing and service locations worldwide.


    Business Need / Purpose of Role

    Supervises workers engaged in refurbishment of service iron and flow control components, pump power units and auxiliary equipment.

    Objectives & Measurement - Key Responsibilities

    Including but not limited to:

    • Assists in coordinating production, distribution, and warehousing of pump and flow control equipment service to meet customer demands 
    • Examines items produced to determine if items meet Weir SPM specifications and customer requirements
    • Studies work schedules and estimates workers hour requirements for completion of job assignment
    • Works with customers and representatives of associated industries to evaluate and promote improved and expanded services in area
    • Interprets company policies to workers and enforces safety regulations
    • Interprets specifications, blueprints and job orders to workers, and assign duties
    • Establishes or adjusts work procedures to meet schedules
    • Recommends measures to improve production methods, equipment performance, and quality of product
    • Suggests changes in working conditions and use of equipment to increase efficiency of shop departments, or work crew
    • Analyzes and resolves work problems, or assists workers in solving work problems
    • Initiates or suggest plans to motivate workers to achieve work goals
    • Maintains time and production records
    • Sets up machinery and dismantles pumps, engines and other machinery when necessary
    • Performs activities of workers supervised when necessary

    Supervisory Responsibilities:

    • Supervises and directs up to 15-20 employees in the Service Center Location
    • Carries out supervisory responsibilities in accordance with the company’s policies and applicable laws
    • Responsibilities includes training employees, conducting performance reviews, disciplinary actions, and employee counseling

    Job Knowledge / Education and Qualifications

    Education and/or Experience:   

    Bachelor's degree with two years related experience; associate’s degree with four years related experience; or high school diploma with ten years related experience; or equivalent combination of education and experience.


    Language Skills:

    Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals in English.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.


    Mathematical Skills:

    Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to use and apply manufacturing geometry.


    Reasoning Ability:

    Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.


    Computer Skills:

    To perform this job successfully, an individual should have knowledge of manufacturing and inventory software; internet, spreadsheet, and word processing software.


    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to stand. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

    Work Environment:

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Manufacturing / Service area with high-speed machinery, welding equipment, coolants, some area of high noise levels. Must be able to wear steel-toed shoes, safety glasses and any other required proper protective equipment. The noise level in the work environment is usually moderate.

    Core Competencies

    Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.


    Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.


    Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.


    Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.


    Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.


    Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.


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