The Weir Group PLC

  • Field Service Technician Senior

    Job ID 2018-19923
    Posted Date 4 months ago(2/26/2019 10:19 PM)
    Job Location
    Shift Schedule
    Manages Others
  • Company Profiles

    Weir has been in business since 1871 and our sustainability and success has been built on attracting, retaining, and developing exceptional people.


    As a global company, employing around 15,000 people in over 70 countries, we reflect the diversity of our customers in the diversity of our people and ensure everyone is given the opportunity to flourish regardless of their gender, race, beliefs or background.


    Weir is an inclusive and innovative organisation where you can be your authentic self. We continually develop our talent and diversity of thought to keep our business relevant, innovative and successful for the future.






    Enabling our people to unleash their full potential is central to ‘We are Weir’, our vision, mission, and strategic priorities. We aim to be the most admired engineering business in our markets and we'll achieve that ambition by being the employer of choice in our markets.


    We offer a wide range of career opportunities across a variety of technical and business roles in engineering, manufacturing and service locations worldwide.

    Business Need / Purpose of Role

    Technical Service Personnel who are a part of the “Field Service Rotational Service Technician” program and are not dedicated to any particular location or state, but are considered by Weir to be elite service technicians and have a high degree of competency across a broad range of field service activates. Rotational Service Technicians should also exemplify the attributes and professionalism that every field service technician should strive toward.  Rotational service technicians will have a high degree of attention to detail, pre job inspection and preparation for jobs, post job follow up and reviews with local management on improvements, no deviation from procedural instruction, and professionalism in their appearance and interaction with internal as well as external customers.

    Objectives & Measurement - Key Responsibilities

    Including but not limited to:

    • Performs all duties of an Senior Field Service Technician
    • Pre Job inspections of equipment, tools and procedures
    • POWERA / JSA
    • Installation of Weir wellhead and frac systems
    • Operations of Aftermarket service tools such as WACHS cutting tools, Manual and Hydraulic Lubricators, Torque

    Tools, Hydraulic Accumulators, etc.

    • Ability to identify and explain WEIR wellhead & frac products
    • Maintain Weir company assets, company vehicles, service tools in clean workmanship condition and ready to use state
    • Maintain accurate record keeping including but not limited to field service tickets, sales orders, rental tickets in a clean and

    Legible manner

    • Maintain tally books with all job activities – records critical dimensions and job details
    • Maintain a professional work appearance and attitude toward internal and external customers at all times
    • Assist with development and delivery of technical training material
    • Conduct competency assessments on field personnel
    • Assist with review and revisions on field installation SOP’s and installation procedures
    • Assist as a technical advisor on new wellhead systems or improvements to existing wellhead systems as a subject matter


    • Communicates effectively both written and verbally
    • Provides clear and unbaits continuous improvement feedback to district and regional management
    • Is a steward of Weir finances, maintains accurate records and completes expense reports in a timely and accurate manner
    • Able to be on 24 hour call and respond to requests
    • Able to travel to various Weir districts across North America and assist the district as directed by immediate manager and

    Regional Management for extended periods of time


    • Interfaces with external customers in a professional manner
    • Reports any and all field non conformances
    • Complies with all Weir SHE requirements and Life Saving Behaviors
    • Must operate company owned vehicles in accordance with Weir requirements and obey all state and local driving laws at all


    • Will incorporate Stop Work Authority at any time a job or task is not deemed safe or the quality of product or service is


    • Rotational Service Technicians can expect to travel up to 100% of the time
    • Performs other routine duties as requested


    Job Knowledge / Education and Qualifications



    High school diploma/ general education degree (GED) and/or at least five years’ wellhead experience with onshore or offshore installations.



    Ability to read, write speak in English and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small groups situations to customers, clients, and other employees of the organization.


    Mathematical Skills:

    Ability to add, subtracts, multiply, and divides in all units of measure using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs


    Reasoning Ability:

    Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations. Clear, rational and logical thought processes. Capable of drawing engineering conclusions from modeling and analysis activity.


    Other Skills and Abilities:

    Valid driver’s license (may require CDL). Must have acceptable driving record upon completion of MVR check. Must have mechanical and hydraulic aptitude. Ability to operate high pressure torque wrenches, hammer wrench, jib cranes, overhead cranes, forklift and to do rigging work in a safe manner. Must be able to use power tools, hand tools, swing sledge hammer and use measuring devices such as micrometers, tape measure, rulers, scale and pressure gauges with chart recorder.


    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand and reach with hands and arms, kneeling, bending, stooping and pushing upward or applying downward force and walking.  The employee must frequently lift and/or move up to 50/100 pounds daily.  Specific vision abilities required by this job include close, distance, color and peripheral vision.


    Work Environment

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts and inclement weather conditions.  High noise level shop environment. Required to wear Personal Protective Equipment (PPE), including steel toed safety shoes and safety glasses, in all areas of the facility.  May work with chemicals and high pressure equipment.

    Core Competencies

    To perform the job successfully, an individual should demonstrate the following competencies:


    Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.


    Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.


    Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.


    Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.


    Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.


    Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.


    Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.


    Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.


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