The Weir Group PLC

  • IT Business Analyst - Salesforce

    Job ID 2019-20977
    Posted Date 4 months ago(5/1/2019 3:41 PM)
    Job Location
    US-TX-Fort Worth
    Shift Schedule
    NS / Exempt
    Manages Others
    No
  • Company Profiles

    Weir has been in business since 1871 and our sustainability and success has been built on attracting, retaining, and developing exceptional people.

     

    As a global company, employing around 15,000 people in over 70 countries, we reflect the diversity of our customers in the diversity of our people and ensure everyone is given the opportunity to flourish regardless of their gender, race, beliefs or background.

     

    Weir is an inclusive and innovative organisation where you can be your authentic self. We continually develop our talent and diversity of thought to keep our business relevant, innovative and successful for the future.

     

    Enabling our people to unleash their full potential is central to ‘We are Weir’, our vision, mission, and strategic priorities. We aim to be the most admired engineering business in our markets and we'll achieve that ambition by being the employer of choice in our markets.

     

    We offer a wide range of career opportunities across a variety of technical and business roles in engineering, manufacturing and service locations worldwide.

     

    Business Need / Purpose of Role

    The IT Business Analyst-Salesforce position works with technical analysts, corporate sponsors, internal/external customers, and other team members to implement Salesforce solutions that support business processes, and are aligned with business strategies.  This position facilitates the optimization of business unit performance by enhancing the alignment between business process and information technology, and is integral to any decision-making involving technology.

    Objectives & Measurement - Key Responsibilities

    Including but not limited to:

    • Developing solutions with Apex and Visualforce
    • Active Salesforce certifications in Developer or Administrator track highly desired.
    • Hands-on experience utilizing Boomi integration platform preferred
    • Map functional requirements to Salesforce.com features and functionality
    • Experience with Agile Methodology
    • Understand the evolving needs of their assigned user community
    • Responsible for actively resolving day-to-day technology needs of the user community with a focus on analysis and broad-minded solutions
    • Collaborates with internal and external customers, other functional teams, development teams, and other stakeholders to identify user requirements, assess available Salesforce technologies and recommend solution options
    • Advises on options, risks, costs versus benefits, and impact
    • Develops and promotes good business relationships. Prioritizes work to be done and coordinates activities with internal and external customers and IT colleagues to ensure successful project implementation and meet expected service levels
    • Maintains full knowledge of all phases of technology implementations aligned to their user community; apprises business management of progress; keeps IT management aware of issues and potential problems, and resolves conflicts
    • Assists in the development of design and functional specifications to affect IT solutions as required
    • Participates in system configuration to satisfy business requirements in accordance with solution design
    • Drives the development business processes and priorities. Evaluates alternative business process and technology solutions, and participates in making technology recommendations to enhance business operations
    • Leads the development of business requirements, functional designs, process maps, user test plans, and training materials associated with business process and technology solutions. Facilitates user involvement in User Acceptance Testing
    • Works in conjunction with senior leaders in other functional areas to ensure that program launches, scope expansions and the development of new business capabilities are supported and delivered within the business architecture
    • ERP experience in manufacturing, logistics environment, lot/serialization a major plus
    • Analyzes and resolves end users Salesforce application issues in timely and accurate fashion, ensure the stable operation of assigned and support modules
    • Problem Solving-Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics
    • Planning/Organizing- Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans
    • Innovation- Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others’ attention

    Job Knowledge / Education and Qualifications

    Education/Experience:

    Bachelor's degree (B. A.) from four-year college or university; 5+ years related experience and/or training; or equivalent combination of education and experience.

    • 5+ years Business Analysis experience required
    • 3+ Years Salesforce implementation experience required
    • Hands-on experience with Salesforce administration

     

    Language:

    Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

     

    Mathematical Skills:

    Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

     

    Reasoning Ability:

    Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

     

    Computer Skills:

    The incumbent should have knowledge of the following software: Microsoft Office Suites (Excel, Word, PowerPoint, Visio, etc.).

     

    Certificates, Licenses, Registrations, Special Skills:

    IT related certifications preferred; Ability to work independently in a fast-paced environment.  Active Salesforce certifications in Developer or Administrator track highly desired.

     

    Physical Requirements:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close, distance, color and peripheral vision, depth perception and ability to adjust focus.  Personal protective equipment is required in certain areas of the facility.

     

    Work Environment:

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Personal Protective Equipment is required in certain areas of the facility. The noise level in the work environment is usually quiet.

    Core Competencies

    Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.

     

    Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

     

    Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.

     

    Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

     

    Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

     

    Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.

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